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What you don’t know can hurt you.

Etiquette In The City – For Professionals and Families.
Our mission is to offer educational etiquette (pronounced et-i-kit or et-i-ket) that instructs adults and families with knowledge, skills and confidence in manners, character building and etiquette for the 21st century that will contribute to success for a lifetime in their personal and professional lives.

Etiquette In The City's Executive Director, Helen Hawk, is a certified etiquette consultant.  EITC is a leading etiquette and protocol company, committed to excellence in training families, businesses, universities, financial institutions, country clubs and political leaders.

Social skills are the great equalizer and transcend social class, economic status, academic achievement and race. First impressions speak volumes. Whether we do it consciously or not, we all make judgments about people based upon appearance, how they speak and present themselves. How you dress and accessorize speaks volumes about you. Don't kid yourself - people still judge you by your clothes! It is part of that critical first impression.

What does it mean to be a social success? It means you are able to achieve a favorable or desired outcome in your interactions with others. Simply put, it means you are a success in both your personal and professional life.

And what does it take be a social success? It takes a certain savoir-faire combined with a unique sense of style and a desire to succeed. First impressions are powerful. We can't escape the fact that image and appearance are important when meeting someone for the first time. In fact, 93% of a first impression is nonverbal. Appearance counts for 55% of the impression we make. The first impression is made in only seconds, and yet it may follow you indefinitely. Beauty is nice, but confidence trumps. If you are poised and confident, you will come across more positively than if you are uncomfortable with yourself or your appearance.

The attitude you project, both verbally and non-verbally, is the next most important factor in a first impression; it counts for 38%. Attitude begins on the inside and shows on the outside. If you have a positive attitude about yourself and others, it will be evident in the way you carry yourself and the tone of your voice. Did you know your abilities may be judged by a three- second handshake? A firm handshake conveys confidence, assurance, interest and respect.

And lastly, research shows that what you actually say is the least important factor in a first impression. Only 7% of the impression you make. A good first impression gets you in the door , but style without substance will only take you so far. In our social success makeovers, we explore all of the essentials necessary to be successful in your interactions with other people.

Refine your image and empower yourself with our business and family etiquette sessions.

Business.  We improve the self-confidence of employees, along with presentation skills, professional image, and mastering "netiquette". Success within a corporation does not happen without good human relations. We make a difference with your employees being at ease in the business world. We help new and tenured employees overcome feeling uncomfortable in business situations. We all know how great it feels when you do something with the utmost feeling of confidence. We supplement your in-house corporate training programs with protocol and etiquette seminars for all levels within the organization.

First impressions, often based on appearances alone, can indicate to a potential employer one's sense of ambition, self-esteem and taste. Whether one is seeking a job, looking for a promotion or trying to make a sale to a competitor, an unbeatable professional polish is necessary.

In the corporate realm, we improve the self-confidence of employees, along with presentation skills, professional image, and mastering "netiquette".  Success within a corporation does not happen without good human relations. We make a difference with your employees being at ease in the business world. We help new and tenured employees overcome feeling uncomfortable in business situations. We all know how great it feels when you do something with the utmost feeling of confidence.  We supplement your in-house corporate training programs with protocol and etiquette seminars for all levels within the organization.

Good manners equals good business, which equates to competence, while poor manners exudes incompetence. Etiquette alone will not seal the deal if you don't know your business, but it will give you that competitive edge over others, allowing you to present yourself with commanding confidence. The impression you make influences whether you get the contract or the salary increase you desire. By building your professional reputation as someone thoroughly equipped to represent your company in any situation is an investment in knowledge that gets you the business, and that means considerable increased corporate profitability.

Family Etiquette.  Our experience over the years have proven that every member of the family in a home must be taught the same social skills for ensuring “Practice Makes Permanent” a reality. Parents are the most effective role models for their children. Our program includes instruction for parents to help children learn accountability and making good life choices. 

Children and teenagers need to feel confident in any social environment. Youth etiquette will help build high self-esteem and develop leadership skills.  For parents who recognize the importance of their children's manners, we offer interactive classes, based on role playing, focusing on up-to-date social and communications skills which build self-esteem, self-respect, and respect for others.

Our classes provide a range of age-appropriate, practical instructions for students from elementary grades through college.

Dining tutorials help children and young adults feel confident in formal settings by providing instruction during the course of an actual meal. Classes also provide instructions on the etiquette of first impressions, introductions, polite talk, dining, thank-you notes, phone manners, behavior in school, parties, public places, job and scholarship interviews,
and personal grooming.

Our fun and informative programs include role-playing exercises, a comprehensive workbook for each student to keep as a reference guide. dining tutorial lunch, dinner with parents, and a certificate of achievement.  Participants are encouraged to wear dress attire. 


Call Today

615.707.2770

Customized consultations provide the knowledge to act with confidence in every situation - the kind of confidence that leads to greater personal success.  Call today to schedule your customized program!

Politeness and consideration for others is like investing
pennies and getting dollars back. Thomas Sowell

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